Free delivery from 50 € In Morocco and Turkey + 2 free samples for each order
DELIVERY AND RETURNS
Shipping policy
In addition to this, you need to know more about it.
After confirming the purchase, we will ship the product by the method you choose, either through our shipping agent or Express.
In addition to this, you need to know more about it.
Express: A service that guarantees the delivery of shipments to the agreed address within 3 days to 7 days to priority destinations.
Free Shipping: A service that guarantees delivery of shipments to the agreed address within 9 days to 21 days to priority destinations for certain products.
Shipping Manager: Our store signs a contract with a group of shipping managers who deliver the products quickly.
Exchange and refund policy
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
- The return or exchange of a product is suitable for all our customers and includes all the products we offer in our store.
- All products offered in our store are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packaged in its original packaging.
- Return within three (3) days and replacement within seven (7) days from the date of purchase.
- Please contact us through the Contact Us page or through our phone numbers to request a return or exchange.
- Please take a picture and send the product with specified city, address and order number so that it can be replaced with another product in case the product is corrupted or has some defect, or it is not used in accordance with the agreement.
- The amount is returned to the customer in full if the product he has received is completely different from the product presented on our site.
- We are not responsible for any expectations regarding the use of products by customers, which we have not mentioned on the product page of our website.
- Deduct 30% if the customer does not want the product and the product has no defect or problem mentioned.